Online registration is run through SportsEngine and, unfortunately, has a few quirks that can make it confusing for some members. If you run into any problems or have questions about the registration process please don't hesitate to contact us at email@example.com. In the meantime we've collected a few FAQs to help you through.
1. I get an 'invalid user' error message
Click Here instead to be taken directly to the Kingston Panthers RFC Registration page. OR you can click 'Region' on the top left and select 'Ontario' from the drop down menu. From there scroll down until you see Kingston Panthers RFC (the list is alphabetical) and click 'Register' on the right.
2. I'm logged in but can't find where/how to register
You may be logged in to SportsEngine (especially if you just created an account) but not be on the RugbyCanada page. Click Here to be taken directly to the Kingston Panthers RFC Registration page again and go from there.
From the Welcome page you have to scroll ALL the way to the bottom of the page and click the big green 'Continue' button.
3. What type of rugby will I be participating in?
You can select multiple options here. Go ahead and select all of them.
4. What is my membership type?
You're typically going to want to select the top option here which will be dependent on your year of birth. Temporary athlete registration is for visiting members only and registers you for only two weeks.
5. Who is my beneficiary?
You can choose anyone to be your beneficiary. This is important for the Rugby Canada insurance. Typically this would be a parent, spouse, partner, or other close friend or family member.
6. Why are there three separate fees? Do I select all of them?
SportsEngine separates our fees into three portions: Rugby Canada, Rugby Ontario, and Club. Your total registration cost includes all three.
7. Why does the total come to a higher amount than advertised?
The drawback to online registration is the processing fee associated with it. This fee is separate from the dues that we collect and is a percentage of your total.
Don't see the answer you were looking for here? Contact firstname.lastname@example.org for more help.
Once you've registered successfully stay tuned for more information from your minister and get ready for a great season of rugby!